Privacy
Updated March 15, 2025
Introduction
Welcome to Tend! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Data Collection
Personal Data: We collect personal data that you voluntarily provide to us, such as your name, email address, and any other information you choose to provide.
Usage Data: We automatically collect certain information when you visit, use, or navigate our services. This may include your IP address, browser type, operating system, access times, and pages viewed.
Data Uploaded for Analysis: We collect data that you upload for analysis, including but not limited to MP3, MP4, PDF, CSV, and web pages.
Use of Data
We use the collected data for various purposes:
- • To provide and maintain our services
- • To notify you about changes to our services
- • To provide customer support
- • To gather analysis or valuable information so that we can improve our services
- • To monitor the usage of our services
- • To detect, prevent, and address technical issues
Data Retention
Personal Data: We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.
Data Uploaded for Analysis: We do not permanently store data uploaded for analysis. Such data is used only for the duration of the analysis and is deleted afterward.
Data Security
We use administrative, technical, and physical security measures to protect your personal information. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Sharing
We do not share your personal data with third parties except in the following circumstances:
- • With your consent
- • For legal reasons
- • To service providers who assist us in operating our services, provided that they agree to keep this information confidential
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- • The right to access
- • The right to rectification
- • The right to erasure
- • The right to restrict processing
- • The right to data portability
- • The right to object
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hey@tend.so